Alan & Thomas Insurance Group is a leading Chartered Insurance Broker that specialises in commercial insurance and risk management programmes for businesses and organisations in a wide range of sectors including retail, leisure & hospitality, property, charity, farm and tradesmen.
Originally founded in 1975, we are a Top 100 independent insurance broker in the UK¹ and a member of Brokerbility - a network of 37 independent insurance brokers across the UK- giving us national size and reach with the ability to offer local and personal service.
We were first awarded the prestigious title of ‘Chartered Insurance Broker’ by the Chartered Insurance Institute (CII) in 2007 and have successfully passed rigorous inspection year on year to retain this accreditation – known as the ‘gold standard’ in the insurance broking industry. Having this status proves to clients that they can expect the very highest levels of expertise, service and support on a continued basis from us.
We have great pride in our people and trust them to provide our clients with an exemplary customer service experience. The majority of our advisory staff have obtained their professional qualifications from the CII and are experts in their chosen sector. Clients can also benefit from our in-house claims service who handle all claims on behalf of clients and negotiate with the insurer to conclude the claim.
With headquarters in Poole, Dorset and four further offices in Gillingham, Dorchester, Frome and Basingstoke, we now employ over seventy staff members. All our staff adhere to a strict set of values, chosen by them, to ensure clients are treated with the highest levels of customer service, respect and efficiency - please see below.
We work closely with the UK's leading insurers to develop bespoke insurance products, which allows us to tailor cover to our clients' exact requirements to fit their lifestyle and needs.
¹Top 100 Independent Brokers 2014 published by Insurance Age in association with Cornell Consulting
We will work together to achieve our goals by taking responsibility for our own roles and supporting others in theirs. We will maintain focus and motivation and make A&T a great place to work
Our customers are invaluable. We will respect them as without them we simply don't exist
We are passionate and enthusiastic about everything that we do. Striving to provide creative and innovative solutions for our customers and staff with a 'can do' attitude
We will consistently deliver what we promise in a personal, professional and ethical manner
By setting exceptional standards we will win and retain customers and drive profitability for investment in our future
01202 754 900
9am - 5.15pm Monday to Friday
Welcome back! Need to renew your policy, make a claim, make an adjustment to your policy or you simply need more advice? Our team will be pleased to help you.
- Top 100 UK independent broker* with Chartered Insurance Broker status
- Free no obligation review and quotation
- Talk to a dedicated insurance expert to guide you through the process
- Bespoke levels of cover tailored to your individual requirements
- Competitive premiums underwritten by the UK's leading insurers
- Dedicated in-house claims team who will deal with any claim on your behalf
- Payment of premium by monthly instalment available (subject to status)
- Free access to online risk management services
* Top 100 Independent Brokers 2013 published by Insurance Age in association with Cornell Consulting
As a small business owner it is likely you are always on the lookout for ways to improve morale within your team to help keep the business working at full capacity.
When it comes to protecting your business, we understand that a one size fits all approach is simply not enough. Your business is your livelihood so it should be protected against all potential risks and threats in order to keep you afloat.